Love the service department here! Always professional!
Jim,I appreciate you taking the time to leave your star rating and would like the opportunity to discuss any feedback you have. Can you please send your contact information to me at BONeal@penskeautomotive.com?I look forward to hearing from you.Bert O'NealGeneral ManagerMercedes-Benz Chantilly
We were pleased with the Sales Rep, however the 3 hours that it took to process contract took away from the overall experience.
These people are scam artists especially James M. i dropped my car off for a MAINTENANCE a few days ago to James (who i never saw). james called me and told me that i had to get 3k+ of work done on the car to pass inspection (none of which were even emissions related). I went in for a MAINTENANCE and my current sticker was still valid. I told James not to do the inspection. He told me to pick up the car so I go (he's still not there, i'm not sure if he is even a ...