Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. So no matter what your odometer reads, your confidence will know no bounds.
Professional. Thoughtful and considerate. They made what seemed like a big problem into a very little problem. James was awesome! Earned my loyalty. Because of James, we’ll stick with MB Chantilly for our service.
I continue to be shocked by the lack of customer service at Mercedes-Benz of Chantilly. I will never purchase or lease another Mercedes because of my experience. It’s ridiculous enough to have problems with a brand new car, but the complete lack of professionalism is unacceptable,
Service was fine at this dealership. I took my GLC 300 for B Service. I just have one small complaint about the lady who took in my car, I wish I'd gotten her name. At any rate, she made a comment about my car needing to be washed and asked me whether i wanted them to do that for me. I said I would (I didn't know that it was something that had to be asked for), but the only reason I remember this is because the tone sounded a bit judgmental. Which was fine, I probably would not ...
This is the BEST dealer I have EVER been to. Their kindness and customer service was beyond parallel. Our sales is now a member of our family and gave us the golden glove treatment even though we were buying a previously owned model. Kudos to Norrice our salesman.
Representative extremely accommodating and helpful loaner provided was more than expected and vehicle presented in clean as new condition. Calked and kept me in loop evry step of the way. Very professional.
Mr. Choe was a very nice salesman. He explained everything in a professional manner, and without hesitation. Highly recommnded salesman to people who are interested in buying a car.
I must say Eric has been the absolute best car salesmen I had the pleasure to deal with. If you are looking to buy a car, you really don't need to look any farther. He didn't waste any time and worked with me to get a fair deal for both side, this was the easiest car purchase I have ever made...
Had to come back to MB Chantilly because they have best car service compared to Arlington and Alexandria. Customer service is what brought me back, even though they are the farther compared to the three.
MB chantilly went above and beyond to provide excellent help and service. Bert O’Neal’s concern for his customers is genuine and is an amazing asset to any company.
Freddy communicates in a clear, timely manner. Although the part was not available to complete my repair the bulk of the work was done properly and the car was returned so I could use it for the weekend. The repair will be completed at m y convenience.
Although I did not end up purchasing the car I inquired about, I received excellent customer service. The sales manager (Matt) quickly followed up on my cars.com inquiry, and then I was e-mailed by Norrice. Norrice was quick to respond to my e-mails and fully answered the questions I asked. Great overall experience.
James always gives me the best service. He keeps me updated on the work progress, and informs me of all recalls. James makes me feel like a VIP every time I visit.
Welcome to Mercedes-Benz of Chantilly, where you’ll find a satisfying range of luxury vehicles and a team of automotive professionals that’s dedicated to helping you find and maintain the vehicle of your dreams. At our boutique showroom and lot near Centreville, Fairfax, Ashburn, South Riding, and Manassas, we have the full lineup of new Mercedes-Benz models, from the E-Class and C-Class to GLS models, GLA models, and Sprinter vans. You’ll also find a carefully manicured selection of pre-owned luxury cars in stock at all times.
At Mercedes-Benz of Chantilly, we’re interested in more than just getting your business at the start. More than that, we want to prove to you that we’re deserving of your business for many years to come. When you drive a pristine new or pre-owned Mercedes-Benz vehicle off of our lot for the first time, you can be sure that we’re committed to helping you keep it in that condition for as long as possible. Count on our factory-trained and certified technicians to handle everything from standard maintenance to major repairs in our top-notch Mercedes-Benz service department.
Are you ready to take the next step? The finance team at Mercedes-Benz of Chantilly is ready to help you secure a competitive loan rate or lease program offer through our well-connected finance department. We can even tailor a program specific to your needs. Stop by for a tour of the dealership and a test drive of the models you’re interested at 14841 Stonecroft Center Ct in Chantilly, VA. We’re open every day of the week, and we’re standing by to take your calls.