Mercedes-Benz of Chantilly

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Mercedes-Benz of Chantilly Reviews

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Google Dec 13, 2017

Be prepared to deal with sales people with terrible communication skills, sense of urgency, and morals. In a week, three different MB employees managed to fall short on their word that a car would be sold to me (maybe I didn't flaunt enough money, but that's because I don't like to flaunt money). Bonus: I would learn the next day that the car I test drove had a "leaky fuel line." I'm not too keen on driving a car that throwing gas around.The car was supposed to be sold to me, the first person in line, but was sold to somebody else because I wanted to finance the car, and the somebody else paid in cash. I would have paid cash had they told me that there was an offer, but nobody contacted me. I go into detail on their facebook page. Basically, if you INSIST on buying from here, BRING CASH, DON'T BE POOR, BE RICH, DON'T BE POOR, AND BRING CASH, otherwise, everything they say and promise is a lie.Suggestions for them? I don't know. Nothing I say will be constructive. I'm so glad I am not a car dealer because with my morals, I would hate myself every day if I conducted business the way Mercedes Benz of Chantilly does. Steer clear everyone.

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Google Dec 13, 2017

Horrible customer service and attitude. Salesperson invited me to come look at a car that had sold two hours earlier. Wasted two hours of my time plus mileage on my car. Considering taking them to small claims court.

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DealerRater Dec 13, 2017

Salesperson invited me to come look at a car that had sold TWO HOURS EARLIER! They don't value other peoples time. I spent hours to drive there and back. The manager did not seem apologetic, nor did he really acknowledge there was a problem. And they didn't even say we'll give you something for your lost time (even a little car discount). They're not professional. Stay Away!

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Facebook Dec 12, 2017

12/14 EDIT: Contacted by manager, nothing of value from his email, nothing has changed, review stands. He is making a baseless assumption that I was waiting for the service department. I said repeatedly to the two people that I wanted to buy the car anyway. MY MONEY WAS WORTH LESS THAN SOMEONE ELSE'S. This review is for people who may be shopping for a used car from this establishment. Summary: Be prepared to deal with sales people with terrible communication skills, sense ...Continue Reading

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Facebook Dec 8, 2017

We made an appointment on Wednesday to test drive a car on Friday. We even had a follow up phone call to confirm. When we arrived the sales person wasn’t at work, the car wasn’t ready to drive, and after spending 20 mins in the waiting area without any other feedback or help we left. Multiple sales associates knew we were waiting and what car we wanted to test. They just must not have cared much as they walked around the sales floor drinking coffee and talking.

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Mercedes-Benz of Chantilly

Welcome to Mercedes-Benz of Chantilly, where you’ll find a satisfying range of luxury vehicles and a team of automotive professionals that’s dedicated to helping you find and maintain the vehicle of your dreams. At our boutique showroom and lot near Centreville, Fairfax, Ashburn, South Riding, and Manassas, we have the full lineup of new Mercedes-Benz models, from the E-Class and C-Class to GLS models, GLA models, and Sprinter vans. You’ll also find a carefully manicured selection of pre-owned luxury cars in stock at all times.

At Mercedes-Benz of Chantilly, we’re interested in more than just getting your business at the start. More than that, we want to prove to you that we’re deserving of your business for many years to come. When you drive a pristine new or pre-owned Mercedes-Benz vehicle off of our lot for the first time, you can be sure that we’re committed to helping you keep it in that condition for as long as possible. Count on our factory-trained and certified technicians to handle everything from standard maintenance to major repairs in our top-notch Mercedes-Benz service department.

Are you ready to take the next step? The finance team at Mercedes-Benz of Chantilly is ready to help you secure a competitive loan rate or lease program offer through our well-connected finance department. We can even tailor a program specific to your needs. Stop by for a tour of the dealership and a test drive of the models you’re interested at 14841 Stonecroft Center Ct in Chantilly, VA. We’re open every day of the week, and we’re standing by to take your calls.

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We're Located 14841 Stonecroft Center Ct • Chantilly, VA 20151

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(888) 837-9454

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14841 Stonecroft Center Ct • Chantilly, VA 20151

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 8am-4pm

Open Today! Parts: 8am-4pm

Mercedes-Benz of Chantilly

14841 Stonecroft Center Ct Chantilly, VA
Phone: (888) 837-9454


Phone: (703) 956-2058


Phone: (888) 837-9454


Phone: (703) 448-2289

38.8987624 -77.4604216
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Mercedes-Benz of Chantilly
Mercedes-Benz of Chantilly
14841 Stonecroft Center Ct
Chantilly, VA, 20151 United States
(888) 837-9454
Mercedes-Benz of Chantilly 38.8987624, -77.4604216.