My wife and I are very happy with the service we received at Mercedes Benz of Chantilly.Michael L. and Sung C. were absolutely wonderful to work with. Both are honest, caring and down to earth. There was never any pressure to purchase or make a rushed decision.They helped us select the best MB for our needs and made the entire purchase experience a very pleasant one.We definitely recommend anyone interested in a MB to go to Mercedes Benz of Chantilly.
It is the staff that makes the difference and keeps me coming back for service and car purchasing. The staff gets to know their customers and anticipate their needs.
My service adviser, James, was able to get me in on quick notice for issues I was having with my 2010 Mercedes. He was able to keep the fees under the original quote I received, and much to my surprise he remembered me from my last visit! This is something a customer always appreciates. James made my visit pleasant, and I know I can depend on the dealers service department to keep my car running safely for as long can keep it on the road!
Great service all around. Very courteous