I'll like to sincerely express my gratitude to Terry Greenwald of Mercedes Benz of Chantilly... from the first conversation i realize Terry was a well respectable guy and enjoy his job in assisting potential customers like i was... long story short i came across a car on a popular website and realized it was located at Mercedes Benz of Chantilly...i made the phone call. Terry aid me with setting up the deal from where i'm located all the way in Connecticut so when i made my journey to his dealership everything would ran smoothly... he didn't only assist me during work hours but after and even on his day off because i eventually had his cell number...which still and forever stands out to me. He also helped me return the vehicle i had rent to take the trip to Virginia while everything was being processed. Terry professionalism didn't end there after i bought the car and started my roughly 6 hours journey back home with my family.... i'm honestly saying this as i sit and write this review which is a day later after purchasing the car Terry emailed me to see if i had made it home safely and wish me and my family the best with our new vehicle... now that's not just a salesman's. That's a friend!
Michael LaGuardia and Norris made shopping and buying a car a very easy and pleasant experience. We got exactly what we wanted at a price that was amazing! This dealership is not your usual cut throat experience when buying a car. They are classy and treat you with respect. You can be sure you will get the best deal with the best price at Chantilly Mercedes.
The guys at Mercedes-Benz of Chantilly are solid. The service department is top notch and your business is truly appreciated. Freddy and Christian are fantastic - always going above and beyond to ensure my experience is pleasant. Polite, efficient, and very knowledgeable!
Really superb service center! Free loaner car too!
My service adviser made sure that all of the details of the work I needed to be done were taken care of to my satisfaction. They also washed and vacuumed my car before returning it to me, which was a very nice touch.