My recent experience with MBC was great as always. This was my first time with service advisor James Manikath and he provided excellent customer service. I recently purchased a used AMG with that sweet 6.3 liter engine. The car was not kept in as good condition as I like, but it was priced well below market. Long story short, I had a rack of items needing repair. James hooked me up with a loaner and kept me informed throughout the enitre process. Excellent job. A+. I have used MBC for years and I think they provide great work at a reasonable price. I highly recommend.
A very good experience
I am a PA resident visiting family in Chantilly, VA when I got an Oil Change done at this location. There was a subtle tapping noise in the engine and My MB dealer quoted around $6000 to fix the issue. After the Oil Change @ MB-Chantilly miraculously the noise is gone. They did not try to upsell me anything opposed to my home dealer who made me shell around $5000 in 4 weeks after I went in for a periodical Transmission Oil Change as a part of regular maintenance.
Drove from the edge of the penninsula to purchase a vehicle here. Freddie was very helpful and knowledgeable about the vehicle. He answered every question we had and was very honest about the vehicle. His friendliness and patience was also appreciated.
Nick Spahic in the sales department worked with me for almost 2 weeks to get the deal done. On my visit to the dealership he valued my time. Art, the Finance Manager was great as well explaining everything!!